Loved by Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests
Beautiful grounds
Clean rooms
Friendly staff
Fun water slides
Delicious food
Lots of wildlife
"The location is super fun. It's in the jungle and on the beach."
Lisa from United States
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"We stayed in an eco penthouse and got an upgrade to a room with a plunge bath on the balcony."
mrso2015 from United Kingdom
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"The resort is in the jungle and has a lot of wildlife."
Mitchell
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Sandos Caracol Nature Resort & Water Park (Adults Only) is a 5-star Playa del Carmen hotel featuring an expansive outdoor water park with 29 slides suitable for guests of all ages. The resort offers direct access to a white sand beach, multiple pools, and a variety of dining options, catering to those seeking an eco-friendly vacation.
Rooms & Amenities
Sandos Caracol Nature Resort & Water Park (Adults Only) features a variety of accommodations including villas and multiple room types, some with stunning views of the Caribbean Sea. Guests can enjoy free Wi-Fi, air conditioning, and eco-friendly designs that aim to reduce the carbon footprint.
Dining Options
Dining options include a range of international cuisines across various restaurants, from Italian buffets to beach bars serving refreshing cocktails. The all-inclusive plan ensures guests have access to diverse culinary experiences.
Leisure & Activities
Leisure activities abound with the main pool hosting daily water volleyball games and quiet pools available for relaxation. The resort offers daily activities like yoga sessions and jungle walks, enhancing guest experiences with its All-Nature Experience program.
Eco-Friendliness & Local Area
The resort's eco-commitment includes sustainable energy usage and wildlife conservation initiatives which contribute to its unique setting, allowing guests to enjoy nature tours and educational programs. Additionally, the nearby landmarks such as Cenote Misterio Maya and Quinta Avenida enhance exploration opportunities.
Must-do experiences
Swim in the stunning cenote at Parque Fundadores; it's serene.
Try authentic cochinita pibil at El Fogón for a true local dish.
Visit the Frida Kahlo Museum in Playa for art and culture.
Explore the vibrant 5th Avenue for local crafts and street food.
Check out the Playa del Carmen market for unique souvenirs.
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Select your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Eco Family Superior
2 persons
325 sq. feet
1 King-size bed
Shower
Balcony
room details
Eco Family Suite
2 persons
445 sq. feet
1 King-size bed
Shower
Balcony
room details
Pool View One Bedroom Suite
2 persons
670 sq. feet
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Pool View Superior
2 persons
420 sq. feet
2 Double beds
Pool view
Shower
Balcony
room details
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Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.1/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Sandos Caracol Nature Resort & Water Park, dining becomes an enchanting journey through diverse flavors and settings. Guests are offered a delightful range of cuisines, from traditional Italian breakfasts to authentic Mexican dinners, all set against the backdrop of lush nature.
La Laguna
International
Ambiance
Set amid beautiful landscapes, La Laguna welcomes guests with its elegant yet relaxed atmosphere, perfect for enjoying meals throughout the day.
Key Offerings
Indulge in an exquisite variety of international dishes, with breakfast options including fresh pastries and hearty classics, while dinner showcases delectable global specialties.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM, lunch from 12:30 PM to 3:30 PM, and dinner from 6:30 PM to 10:30 PM.
La Toscana
Italian
Ambiance
With a charming ambiance perfect for relaxation, La Toscana invites guests to savor the essence of Italy in a cozy, welcoming setting.
Key Offerings
Start the day with a delightful selection of Italian breakfast favorites or enjoy a fresh and authentic lunch that highlights traditional recipes.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM and lunch from 12:30 PM to 3:30 PM.
Las Mascaras
Mexican
Ambiance
Designed for an authentic Mexican experience, Las Mascaras offers a colorful and vibrant setting that enhances the flavors of its dishes.
Key Offerings
Dine on traditional Mexican fare during dinner, featuring a range of regional favorites, perfect for those seeking a genuine taste of Mexico.
Reservation
Yes
Open for dinner only.
Salvia Snack Bar
Vegetarian
Ambiance
A casual spot, Salvia Snack Bar creates a friendly atmosphere for guests to enjoy light vegetarian meals and snacks.
Key Offerings
Ideal for a quick bite, the menu features delicious vegetarian options perfect for an afternoon recharge.
Reservation
No
Open for dinner only.
Fogo de Brazil
Brazilian
Ambiance
This lively venue embraces the spirit of Brazil, offering a festive atmosphere and a lively dining experience.
Key Offerings
Savor a variety of Brazilian-inspired dishes during dinner, with a focus on grilled meats and traditional sides that awaken the taste buds.
Reservation
Yes
Open for dinner only.
La Riviera
Mediterranean
Ambiance
A serene atmosphere captures the essence of the Mediterranean, creating an inviting setting for a leisurely meal.
Key Offerings
Enjoy Mediterranean-inspired dishes that celebrate the flavors of coastal cuisines, alongside refreshing beverages.
Reservation
No
Hours vary.
Los Lirios
Seafood
Ambiance
Overlooking serene surroundings, Los Lirios is a seafood lover's haven, where the ambiance complements the ocean-inspired menu.
Key Offerings
Dine on fresh seafood dishes during dinner, showcasing the flavors of the sea in an engaging environment.
Reservation
Yes
Open for dinner only.
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8
mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9
mi
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Local Highlights Near Sandos Caracol
Top Attractions
Activities
Dining
Entertainment
Grand Coral Golf Riviera Maya
19 minutes' walk
Championship golf course offering scenic views and challenging holes for players of all skill levels.
Point Esmeralda
70 minutes' walk
Relaxing beach renowned for its calm waters and beautiful surroundings, perfect for sunbathing or a tranquil stroll.
Church of Guadalupe
35 minutes' walk
Iconic local church with stunning architecture, rich history, and beautiful surroundings ideal for cultural exploration.
Quinta Avenida
55 minutes' walk
Vibrant pedestrian street lined with shops, galleries, and entertainment, showcasing local culture and nightlife.
Go Natural Explorers
25 minutes' walk
Exciting eco-tours and snorkeling adventures through the vibrant marine life of the Caribbean.
Punta Venado Bike Park
35 minutes' walk
Mountain biking trails for all levels, offering thrilling rides through lush landscapes and coastal views.
Koh Thai
30 minutes' walk
Popular for its authentic Thai cuisine, incorporating fresh ingredients and vibrant flavors in a cozy setting.
Sea Olive
35 minutes' walk
Charming seafood restaurant with a relaxed atmosphere, known for fresh catches and exotic dishes.
La Marea
40 minutes' walk
Exquisite dining featuring locally sourced ingredients with a focus on Mexican and Mediterranean flavors.
Xavage Park by Xcaret
40 minutes' walk
Adventure park with thrilling activities, including rafting, zip-lining, and off-road experiences for adrenaline seekers.
Martina Beach Club
40 minutes' walk
Lively beach club offering live music, beachside lounging, and a vibrant nightlife scene in a casual atmosphere.
Getting around
City Centre
Playa del Carmen8 min
·
3.2
mi
Airports
Aeropuerto de Playa del Carmen (PCM)11 min
·
4.4
mi
Cozumel (CZM)61 min
·
25.0
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club
Property is also known as
sandos caracol eco resort and spa playa del carmen
hotel sandos caracol eco resort riviera maya
sandos caracol eco resort riviera maya mexico
hotel sandos caracol eco resort playa del carmen
eco caracol mexico
Reviews and Ratings
Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Review score
Based on 2454 verified reviews
7.4/10
Very good
62%
Recommend
Breakfast
3.7/10
Cleanliness
8.7/10
Comfort
8.3/10
Facilities
8.1/10
Free Wi-Fi
7.5/10
Location
8.7/10
Paid Wi-Fi
5.0/10
Staff
8.5/10
Value for money
7.7/10
Pros
Jungle atmosphere
Swim-up bar
Excellent staff
Large pools
Animal sightings
Cons
Rocky beach
Cold food
Poor organization
Room condition
Guest reviews
based on 615 reviews
7.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Which airport is the closest to Sandos Caracol Nature Resort & Water Park All Inclusive?
The closest airport to Sandos Caracol Nature Resort & Water Park All Inclusive is Aeropuerto de Playa del Carmen airport (5 km) and it is reachable with a 15-minute drive.
Is airport shuttle provided by the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
Airport shuttle is one of the services offered by the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive. Please inform the hotel staff about your estimated arrival time.
Is there a parking at Sandos Caracol Nature Resort & Water Park All Inclusive?
Yes, Sandos Caracol Nature Resort & Water Park All Inclusive features a free private car park on site.
What payment methods are available in the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
At the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive, you can pay using Visa and American Express.
What room types are available at Sandos Caracol Nature Resort & Water Park All Inclusive?
Signature Room, Elite Penthouse, and Club Deluxe Room are among the room types available at Sandos Caracol Nature Resort & Water Park All Inclusive.
Is the staff at Sandos Caracol Nature Resort & Water Park All Inclusive multilingual?
Yes, the staff of Sandos Caracol Nature Resort & Water Park All Inclusive speaks Italian, Dutch, Spanish, and English.
Which facilities are available in the Playa del Carmen resort?
Top locations of the Playa del Carmen resort include a restaurant and a barber shop, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.
What spa facilities does the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive offer?
At the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive, guests can enjoy a deep tissue massage as well as visit a wellness area offering spa service.
Is there a swimming pool in Sandos Caracol Nature Resort & Water Park All Inclusive?
Yes, Sandos Caracol Nature Resort & Water Park All Inclusive features multiple swimming pools.
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