Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Exterior photoSandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Exterior photoSandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Exterior photo

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only), Playa del Carmen

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Check rooms and rates
From$200 /night
Check-in
04Sept
Check-out
05Sept
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, 77710
-
Close to the white sand beach
Very good
7.6
6.6
/10
3.6
/5

Sandos Caracol Nature Resort & Water Park (Adults Only) is a 5-star eco-resort featuring a water park with 29 slides and multiple swimming pools. This Playa del Carmen hotel delivers an immersive nature experience and a variety of on-site dining options.

Rooms & Amenities

Accommodations at Sandos Caracol include 955 eco-friendly rooms ranging from family options to an exclusive adults-only section. All rooms have essential amenities such as free Wi-Fi, air conditioning, and minibars.

Dining & Leisure Options

Guests can explore diverse dining options, including Italian, Brazilian, and Asian cuisines along with beach and pool bars. The all-inclusive format ensures that a range of food and drink is readily available.

Leisure & Entertainment

The outdoor water park is a highlight, boasting 29 slides catering to all age groups. Additionally, multiple pools, yoga sessions, and daily activities such as beach volleyball and water sports enhance guest experiences.

Nature & Local Area

Sandos Caracol emphasizes sustainability and offers an array of guided tours through its lush jungle settings. Nearby attractions include Xavage Park by Xcaret, Grand Coral Beach Club, and access to local transport.

Must-do experiences

  • Swim in the stunning cenote at Parque Fundadores; it's serene.
  • Try authentic cochinita pibil at El Fogón for a true local dish.
  • Visit the Frida Kahlo Museum in Playa for art and culture.
  • Explore the vibrant 5th Avenue for local crafts and street food.
  • Check out the Playa del Carmen market for unique souvenirs.

Select your room type

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Pool View One Bedroom Suite
    2 persons
    62 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Balcony
  • Pool View Superior
    2 persons
    39 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • Select Club Superior Adults Only
    2 persons
    39 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

At Sandos Caracol Nature Resort & Water Park, dining becomes an enchanting journey through diverse flavors and settings. Guests are offered a delightful range of cuisines, from traditional Italian breakfasts to authentic Mexican dinners, all set against the backdrop of lush nature.
  • La Laguna

    International
    Ambiance
    Set amid beautiful landscapes, La Laguna welcomes guests with its elegant yet relaxed atmosphere, perfect for enjoying meals throughout the day.
    Key Offerings
    Indulge in an exquisite variety of international dishes, with breakfast options including fresh pastries and hearty classics, while dinner showcases delectable global specialties.
    Reservation
    No
    Open daily for breakfast from 7:00 AM to 10:30 AM, lunch from 12:30 PM to 3:30 PM, and dinner from 6:30 PM to 10:30 PM.
  • La Toscana

    Italian
    Ambiance
    With a charming ambiance perfect for relaxation, La Toscana invites guests to savor the essence of Italy in a cozy, welcoming setting.
    Key Offerings
    Start the day with a delightful selection of Italian breakfast favorites or enjoy a fresh and authentic lunch that highlights traditional recipes.
    Reservation
    No
    Open daily for breakfast from 7:00 AM to 10:30 AM and lunch from 12:30 PM to 3:30 PM.
  • Las Mascaras

    Mexican
    Ambiance
    Designed for an authentic Mexican experience, Las Mascaras offers a colorful and vibrant setting that enhances the flavors of its dishes.
    Key Offerings
    Dine on traditional Mexican fare during dinner, featuring a range of regional favorites, perfect for those seeking a genuine taste of Mexico.
    Reservation
    Yes
    Open for dinner only.
  • Salvia Snack Bar

    Vegetarian
    Ambiance
    A casual spot, Salvia Snack Bar creates a friendly atmosphere for guests to enjoy light vegetarian meals and snacks.
    Key Offerings
    Ideal for a quick bite, the menu features delicious vegetarian options perfect for an afternoon recharge.
    Reservation
    No
    Open for dinner only.
  • Fogo de Brazil

    Brazilian
    Ambiance
    This lively venue embraces the spirit of Brazil, offering a festive atmosphere and a lively dining experience.
    Key Offerings
    Savor a variety of Brazilian-inspired dishes during dinner, with a focus on grilled meats and traditional sides that awaken the taste buds.
    Reservation
    Yes
    Open for dinner only.
  • La Riviera

    Mediterranean
    Ambiance
    A serene atmosphere captures the essence of the Mediterranean, creating an inviting setting for a leisurely meal.
    Key Offerings
    Enjoy Mediterranean-inspired dishes that celebrate the flavors of coastal cuisines, alongside refreshing beverages.
    Reservation
    No
    Hours vary.
  • Los Lirios

    Seafood
    Ambiance
    Overlooking serene surroundings, Los Lirios is a seafood lover's haven, where the ambiance complements the ocean-inspired menu.
    Key Offerings
    Dine on fresh seafood dishes during dinner, showcasing the flavors of the sea in an engaging environment.
    Reservation
    Yes
    Open for dinner only.

Location

Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, 77710
Explore Playa del Carmen
Local Highlights Near Sandos Caracol
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Grand Coral Golf Riviera Maya
Grand Coral Golf Riviera Maya
19 minutes' walk
Championship golf course offering scenic views and challenging holes for players of all skill levels.
Point Esmeralda
Point Esmeralda
70 minutes' walk
Relaxing beach renowned for its calm waters and beautiful surroundings, perfect for sunbathing or a tranquil stroll.
Church of Guadalupe
Church of Guadalupe
35 minutes' walk
Iconic local church with stunning architecture, rich history, and beautiful surroundings ideal for cultural exploration.
Quinta Avenida
Quinta Avenida
55 minutes' walk
Vibrant pedestrian street lined with shops, galleries, and entertainment, showcasing local culture and nightlife.
Go Natural Explorers
Go Natural Explorers
25 minutes' walk
Exciting eco-tours and snorkeling adventures through the vibrant marine life of the Caribbean.
Punta Venado Bike Park
35 minutes' walk
Mountain biking trails for all levels, offering thrilling rides through lush landscapes and coastal views.
Koh Thai
30 minutes' walk
Popular for its authentic Thai cuisine, incorporating fresh ingredients and vibrant flavors in a cozy setting.
Sea Olive
35 minutes' walk
Charming seafood restaurant with a relaxed atmosphere, known for fresh catches and exotic dishes.
La Marea
40 minutes' walk
Exquisite dining featuring locally sourced ingredients with a focus on Mexican and Mediterranean flavors.
Xavage Park by Xcaret
40 minutes' walk
Adventure park with thrilling activities, including rafting, zip-lining, and off-road experiences for adrenaline seekers.
Martina Beach Club
40 minutes' walk
Lively beach club offering live music, beachside lounging, and a vibrant nightlife scene in a casual atmosphere.
Getting around
  • City Centre
    Playa del Carmen 8 min  ·  3.2 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 11 min  ·  4.4 mi
    Cozumel (CZM) 61 min  ·  25.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club

Reviews and Ratings

Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Review score
Based on 2733 verified reviews
7.7 /10
Very good
67 %
Recommend
Breakfast
3.7/10
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
7.9/10
Free WiFi
6.6/10
Location
8.6/10
Paid Wi-Fi
5.0/10
Staff
8.7/10
Value for money
8.0/10
Pros
Jungle atmosphere
Swim-up bar
Excellent staff
Large pools
Animal sightings
Cons
Rocky beach
Cold food
Poor organization
Room condition
Guest reviews
based on 516 reviews
7.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
What is the check-in and check-out policy at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00, with an additional fee of $20 USD per person for late check-out up to 13:00.
How far is Sandos Caracol Nature Resort & Water Park (Adults Only) from Aeropuerto de Playa del Carmen?
The hotel is 5 km from Aeropuerto de Playa del Carmen, approximately a 15-minute drive.
What dining options are available on-site at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The resort has 9 restaurants, including international, Italian, Mexican, and Brazilian cuisine.
Is there a spa available at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel features a spa that offers a range of treatments, including a hot tub, sauna, and massage services.
What recreational activities are offered at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Guests can enjoy a variety of activities such as yoga, water sports, diving, fishing, and hiking.
Are there any beaches accessible from Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel provides direct access to a private beach area with loungers and hammocks.
What amenities are included in the rooms at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and free Wi-Fi.
Does Sandos Caracol Nature Resort & Water Park (Adults Only) offer parking facilities?
Free private parking is available on-site without the need for a reservation.
How far is Sandos Caracol Nature Resort & Water Park (Adults Only) from Church of Guadalupe?
The hotel is located 3 km from Church of Guadalupe.
Which nearby restaurants are easily accessible from Sandos Caracol Nature Resort & Water Park (Adults Only)?
Nearby dining options include Sea Olive, La Marea, La Brasserie, Arezzo Restaurant, Coco's Cabanas, and Oka - Sushi Bar, all located within 3 km.
Are there specific amenities for adults at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The resort features an exclusive adults-only section with its own pool, jacuzzi, and a la carte dining options.
What kind of entertainment options are offered at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel provides evening entertainment, including shows and activities for adults.

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