Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only), Playa del Carmen
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Key details
About Resort
Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, 77710,
-
Close to the white sand beach
Very good
7.6
6.6
/10
3.6
/5
Loved by Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests
Beautiful grounds
Clean rooms
Friendly staff
Fun water slides
Delicious food
Lots of wildlife
"The location is super fun. It's in the jungle and on the beach."
Lisa from United States
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"We stayed in an eco penthouse and got an upgrade to a room with a plunge bath on the balcony."
mrso2015 from United Kingdom
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"The resort is in the jungle and has a lot of wildlife."
Mitchell
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Sandos Caracol Nature Resort & Water Park (Adults Only) is a 5-star eco-resort featuring a water park with 29 slides and multiple swimming pools. This Playa del Carmen hotel delivers an immersive nature experience and a variety of on-site dining options.
Rooms & Amenities
Accommodations at Sandos Caracol include 955 eco-friendly rooms ranging from family options to an exclusive adults-only section. All rooms have essential amenities such as free Wi-Fi, air conditioning, and minibars.
Dining & Leisure Options
Guests can explore diverse dining options, including Italian, Brazilian, and Asian cuisines along with beach and pool bars. The all-inclusive format ensures that a range of food and drink is readily available.
Leisure & Entertainment
The outdoor water park is a highlight, boasting 29 slides catering to all age groups. Additionally, multiple pools, yoga sessions, and daily activities such as beach volleyball and water sports enhance guest experiences.
Nature & Local Area
Sandos Caracol emphasizes sustainability and offers an array of guided tours through its lush jungle settings. Nearby attractions include Xavage Park by Xcaret, Grand Coral Beach Club, and access to local transport.
Must-do experiences
Swim in the stunning cenote at Parque Fundadores; it's serene.
Try authentic cochinita pibil at El Fogón for a true local dish.
Visit the Frida Kahlo Museum in Playa for art and culture.
Explore the vibrant 5th Avenue for local crafts and street food.
Check out the Playa del Carmen market for unique souvenirs.
Select your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
62 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Pool View Superior
2 persons
39 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Select Club Superior Adults Only
2 persons
39 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Sandos Caracol Nature Resort & Water Park, dining becomes an enchanting journey through diverse flavors and settings. Guests are offered a delightful range of cuisines, from traditional Italian breakfasts to authentic Mexican dinners, all set against the backdrop of lush nature.
La Laguna
International
Ambiance
Set amid beautiful landscapes, La Laguna welcomes guests with its elegant yet relaxed atmosphere, perfect for enjoying meals throughout the day.
Key Offerings
Indulge in an exquisite variety of international dishes, with breakfast options including fresh pastries and hearty classics, while dinner showcases delectable global specialties.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM, lunch from 12:30 PM to 3:30 PM, and dinner from 6:30 PM to 10:30 PM.
La Toscana
Italian
Ambiance
With a charming ambiance perfect for relaxation, La Toscana invites guests to savor the essence of Italy in a cozy, welcoming setting.
Key Offerings
Start the day with a delightful selection of Italian breakfast favorites or enjoy a fresh and authentic lunch that highlights traditional recipes.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM and lunch from 12:30 PM to 3:30 PM.
Las Mascaras
Mexican
Ambiance
Designed for an authentic Mexican experience, Las Mascaras offers a colorful and vibrant setting that enhances the flavors of its dishes.
Key Offerings
Dine on traditional Mexican fare during dinner, featuring a range of regional favorites, perfect for those seeking a genuine taste of Mexico.
Reservation
Yes
Open for dinner only.
Salvia Snack Bar
Vegetarian
Ambiance
A casual spot, Salvia Snack Bar creates a friendly atmosphere for guests to enjoy light vegetarian meals and snacks.
Key Offerings
Ideal for a quick bite, the menu features delicious vegetarian options perfect for an afternoon recharge.
Reservation
No
Open for dinner only.
Fogo de Brazil
Brazilian
Ambiance
This lively venue embraces the spirit of Brazil, offering a festive atmosphere and a lively dining experience.
Key Offerings
Savor a variety of Brazilian-inspired dishes during dinner, with a focus on grilled meats and traditional sides that awaken the taste buds.
Reservation
Yes
Open for dinner only.
La Riviera
Mediterranean
Ambiance
A serene atmosphere captures the essence of the Mediterranean, creating an inviting setting for a leisurely meal.
Key Offerings
Enjoy Mediterranean-inspired dishes that celebrate the flavors of coastal cuisines, alongside refreshing beverages.
Reservation
No
Hours vary.
Los Lirios
Seafood
Ambiance
Overlooking serene surroundings, Los Lirios is a seafood lover's haven, where the ambiance complements the ocean-inspired menu.
Key Offerings
Dine on fresh seafood dishes during dinner, showcasing the flavors of the sea in an engaging environment.
Reservation
Yes
Open for dinner only.
Location
Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Highlights Near Sandos Caracol
Top Attractions
Activities
Dining
Entertainment
Grand Coral Golf Riviera Maya
19 minutes' walk
Championship golf course offering scenic views and challenging holes for players of all skill levels.
Point Esmeralda
70 minutes' walk
Relaxing beach renowned for its calm waters and beautiful surroundings, perfect for sunbathing or a tranquil stroll.
Church of Guadalupe
35 minutes' walk
Iconic local church with stunning architecture, rich history, and beautiful surroundings ideal for cultural exploration.
Quinta Avenida
55 minutes' walk
Vibrant pedestrian street lined with shops, galleries, and entertainment, showcasing local culture and nightlife.
Go Natural Explorers
25 minutes' walk
Exciting eco-tours and snorkeling adventures through the vibrant marine life of the Caribbean.
Punta Venado Bike Park
35 minutes' walk
Mountain biking trails for all levels, offering thrilling rides through lush landscapes and coastal views.
Koh Thai
30 minutes' walk
Popular for its authentic Thai cuisine, incorporating fresh ingredients and vibrant flavors in a cozy setting.
Sea Olive
35 minutes' walk
Charming seafood restaurant with a relaxed atmosphere, known for fresh catches and exotic dishes.
La Marea
40 minutes' walk
Exquisite dining featuring locally sourced ingredients with a focus on Mexican and Mediterranean flavors.
Xavage Park by Xcaret
40 minutes' walk
Adventure park with thrilling activities, including rafting, zip-lining, and off-road experiences for adrenaline seekers.
Martina Beach Club
40 minutes' walk
Lively beach club offering live music, beachside lounging, and a vibrant nightlife scene in a casual atmosphere.
Getting around
City Centre
Playa del Carmen 8 min · 3.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 11 min · 4.4 mi
Cozumel (CZM) 61 min · 25.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club
Reviews and Ratings
Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Review score
Based on 2733 verified reviews
7.7 /10
Very good
67 %
Recommend
Breakfast
3.7/10
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
7.9/10
Free WiFi
6.6/10
Location
8.6/10
Paid Wi-Fi
5.0/10
Staff
8.7/10
Value for money
8.0/10
Pros
Jungle atmosphere
Swim-up bar
Excellent staff
Large pools
Animal sightings
Cons
Rocky beach
Cold food
Poor organization
Room condition
Guest reviews
based on 516 reviews
7.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
What is the check-in and check-out policy at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00, with an additional fee of $20 USD per person for late check-out up to 13:00.
How far is Sandos Caracol Nature Resort & Water Park (Adults Only) from Aeropuerto de Playa del Carmen?
The hotel is 5 km from Aeropuerto de Playa del Carmen, approximately a 15-minute drive.
What dining options are available on-site at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The resort has 9 restaurants, including international, Italian, Mexican, and Brazilian cuisine.
Is there a spa available at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel features a spa that offers a range of treatments, including a hot tub, sauna, and massage services.
What recreational activities are offered at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Guests can enjoy a variety of activities such as yoga, water sports, diving, fishing, and hiking.
Are there any beaches accessible from Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel provides direct access to a private beach area with loungers and hammocks.
What amenities are included in the rooms at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and free Wi-Fi.
Does Sandos Caracol Nature Resort & Water Park (Adults Only) offer parking facilities?
Free private parking is available on-site without the need for a reservation.
How far is Sandos Caracol Nature Resort & Water Park (Adults Only) from Church of Guadalupe?
The hotel is located 3 km from Church of Guadalupe.
Which nearby restaurants are easily accessible from Sandos Caracol Nature Resort & Water Park (Adults Only)?
Nearby dining options include Sea Olive, La Marea, La Brasserie, Arezzo Restaurant, Coco's Cabanas, and Oka - Sushi Bar, all located within 3 km.
Are there specific amenities for adults at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The resort features an exclusive adults-only section with its own pool, jacuzzi, and a la carte dining options.
What kind of entertainment options are offered at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel provides evening entertainment, including shows and activities for adults.